We understand how important it is to keep your company and personal sensitive information secure. We work hard to make Alice a secure place to help employers and employees maximize their pretax spending.
How is data secured and stored?
All data is transmitted over military-grade 256-bit end-to-end encryption. We encrypt all sensitive data before inserting into the database and then encrypt the database at rest as an extra safeguard for your data. We are fully PCI compliant and do not store any credit card account or bank login information within our system. Our data integration partners store this information, and they each have their own strict security policies. They undergo routine and regular internal and external network penetration tests and third-party code reviews.
How do you prevent malicious attacks online?
Our code includes features that addresses the Open Web Application Security Project’s top ten security risks. These risks account for the majority of attacks online. Every deployment of new code undergoes a security scan to ensure no new issues are introduced.
How do you protect access to our employee’s data by Alice employees?
Inside Alice we take access to customer information seriously. Our staff only have access to the information they need to serve our customers. Our highly trained advisors have access to some information, but only so they can provide excellent support when you ask for help. Alice employees must log in using two factor authentication. All activities in the system are tracked with an audit trail so we know who made changes and from where.
Will Alice sell my information or my employee’s information?
No, we will never sell your information or share it with any third party, except where required by law.
What security measures you have in place for protecting access to the payroll systems Alice connects to?
Alice is your authorized third-party Benefit Administrator. Access to payroll systems is limited to our highly trained Payroll Specialists who undergo thorough background checks. Our technology works in the background to review and prevent mistakes or human error. We also maintain insurance coverage to protect you from any errors or theft.