Charlie Boehme-Byrd

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Activity overview

Latest activity by Charlie Boehme-Byrd
  • Charlie Boehme-Byrd created an article,

    Do you have an Alice mobile app?

    You won't find an app in the App Store or Google Play for Alice. Alice is a web-based app. There's no need to download an app on your mobile device!  Save Alice to your home screen from your mobil...

  • Charlie Boehme-Byrd created an article,

    Does my Alice Card Require a PIN?

    Generally, your Alice Card will not need a PIN. Your Alice Card works as a credit card. If asked to select your card type at the checkout terminal, always select “credit”. Certain terminals may det...

  • Charlie Boehme-Byrd created an article,

    How can I use my benefits while waiting for my Alice Card to arrive in the mail?

    When you sign up for Alice card, you will receive an instant Alice Card number on your Alice dashboard that you can use immediately to shop online or add to Apple, Google, or Samsung Pay.  Your ins...

  • Charlie Boehme-Byrd created an article,

    Updating Your Employee Roster

    You can update your employee roster with ease straight from your Alice dashboard! Add a new account administrator or update suspended employees.   Adding New Admins: On your People page, you can...

  • Charlie Boehme-Byrd created an article,

    How do my employees learn about Alice?

    Your journey with Alice starts with a call with an Alice Onboarding Specialist. After that, you're ready to announce Alice to your employees. Here's what you need to know: How do I announce Alice t...

  • Charlie Boehme-Byrd created an article,

    What if I am on unpaid leave?

    What does that mean for my Alice Benefits? MASS TRANSIT & PARKING Your benefits will stop during your unpaid leave. If you have eligible expenses: Expenses from before your suspension: You can co...

  • Charlie Boehme-Byrd created an article,

    I no longer work for my employer who offered Alice

    I no longer work for the company that offered Alice. What does that mean for my benefits?   MASS TRANSIT & PARKING Your final paycheck will reflect confirmed expenses made before your last employm...

  • Charlie Boehme-Byrd created an article,

    How much can I spend on my Alice Card?

    Alice Card is run like a credit card, though you have the ability to spend up to the amounts below.  This is similar to a pre-paid balance.  You never have to pre-load or pre-pay Alice Card though!...

  • Charlie Boehme-Byrd created an article,

    My purchase was declined. What do I do?

    If your purchase gets declined, you'll get a text message telling you why. Common reasons for getting declined include exceeding your available balance or trying to spend at a place that isn't mean...

  • Charlie Boehme-Byrd created an article,

    Can I still use my own credit card?

    Of course you can!   Our job at Alice is to make your life as simple as possible. And that includes giving you the freedom to use your own card!   Add your own card in your Dashboard and w...